June 15, 2021

NOTICE OF RECALL FROM PHILIPS RESPIRONICS REGARDING PAP MACHINES

As part of our commitment to providing the best healthcare and education to our patients, we also want to keep you up to date on all ongoing and changing information pertaining to your treatment and equipment. If you use any of these products described below, please reference the information on the best protocol to receive permanent corrective action.

On June 14, 2021, Philips Respironics announced a voluntary recall on many of their PAP devices due to an issue regarding the foam that insulates the device motor. There had been a low amount (0.03%) of reports of foam particles entering the device’s airpath circuit. The foam breakdown may be exacerbated by the use of ozone cleaners as well as high heat/humidity.

You can register your device on the recall website: www.philips.com/src-updates. The website will provide current information on the status of the recall and how to receive permanent corrective action to address the issue with the foam insulation. The website will also provide instructions on how to locate your device serial number and will guide you through the registration process. If you do not have access to internet or cannot access the website, call 1-877-907-7508.

At this time, the physicians and practitioners at Respiratory Consultants of Georgia are advising our patients to continue the use of their PAP machine (CPAP, BiPAP, ASV, Trilogy), but discontinue the use of any ozone cleaner (SoClean) until this issue is corrected, due to the risk of worsening health conditions without the use of PAP therapy. However, the decision remains up to the individual.

List of devices on recall list:

  1. DreamStation
  2. DreamStation
  3. DreamStation Go
  4. REMstar SE Auto
  5. DreamStation ST, AVAPS
  6. SystemOne ASV4
  7. ASV SystemOne (Q-Series)
  8. Dorma 400
  9. Dorma 500
  10. C-Series ASV
  11. C-Series S/T and AVAPS
  12. OmniLab Advanced+

As a reminder all CPAP equipment can be easily cleaned with warm, soapy water. We recommend a mild soap, such as Ivory dish soap or baby shampoo. Please contact Gina in the DME department with any questions grichman@breathingbetter.org